1. Information We Collect

We may collect the following information:

• Personal and contact details, including name, email address, phone number, and company name;
• Information submitted through website forms, inquiries, and business correspondence;
• Order, transaction, and payment-related information where applicable;
• Documentation provided for business verification or compliance purposes;
• Website usage information, including technical data, cookies, and analytics.

2. Purpose of Data Use

We use collected information to:

• Respond to inquiries and provide customer support;
• Process and manage online orders, transactions, and business requests;
• Facilitate communication with customers, suppliers, and business partners;
• Improve our website, products, and customer experience;
• Conduct necessary verification and compliance procedures;
• Fulfill applicable legal and regulatory obligations in the United Arab Emirates.

3. Data Protection

We take reasonable administrative, technical, and organizational measures to protect personal information against unauthorized access, disclosure, alteration, loss, or misuse.

Access to personal information is restricted to authorized parties who require it for legitimate business purposes.

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4. Data Sharing

We do not sell or rent personal information to third parties.

Where necessary, information may be shared with:

• Service providers supporting website operations, payment processing, and business transactions;
• Authorized suppliers, delivery partners, and other parties involved in fulfilling customer requests;
• Professional advisers and compliance service providers;
• Government authorities or regulatory bodies when disclosure is required by applicable law.

5. Cookies and Website Analytics

Our website may use cookies and similar technologies to support website functionality, analyze visitor activity, and improve user experience.

Visitors may manage cookie preferences through their browser settings or available website controls.

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6. Data Retention

We retain personal information only for as long as reasonably necessary to fulfill legitimate business purposes, maintain records, resolve disputes, and meet applicable legal requirements.

When information is no longer required, we take appropriate steps to securely delete or anonymize it.

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7. Your Privacy Rights

Subject to applicable data protection laws, you may have the right to:

• Request access to personal information held about you;
• Request correction of inaccurate or incomplete information;
• Request deletion of personal information where legally permitted;
• Withdraw consent for certain processing activities;
• Raise questions or concerns regarding the handling of your information.

To submit a privacy-related request, please contact us using the details provided below.

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8. Policy Updates

We may update this Privacy Policy periodically to reflect changes in our business operations, website functionality, or applicable legal requirements.

Any updates will be published on this page.

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9. Contact Information

For any questions regarding this Privacy Policy or the processing of your personal information, please contact:

Genereum Studio L.L.C-FZ

Meydan Grandstand, 6th Floor, Meydan Road, Nad Al Sheba, Dubai, United Arab Emirates.

Business License No.: 2652157.01

Email: info@genereumtrade.com

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© 2026 Genereum Studio L.L.C-FZ. All rights reserved.